Privacy Policy

1. Information We Collect

When you use GreatPass, we may collect personal information you provide directly — such as your name, email address, and billing information — as well as technical data like your IP address, device type, and usage patterns for service delivery and improvement purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain your subscription service
• Process payments and send activation details
• Respond to support requests and communicate with you
• Improve our service and troubleshoot technical issues
• Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (such as payment processors) solely to operate our service, under strict confidentiality agreements.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting our support team.

5. Cookies

We use essential cookies to operate the website and optional analytics cookies to understand usage. You can disable non-essential cookies in your browser settings at any time.

6. Security

We implement industry-standard security measures to protect your personal information. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact our support team.

8. Contact

If you have questions about this Privacy Policy, please contact us via our support page.